CUSTOMIZE LINE SETTINGS
•
Set up unique registration links and QR codes.
•
Decide what inputs are required for visitor registration.
•
Display estimated wait times and average wait times.
PERSONALIZED MESSAGES & SMS’s
•
Customize outgoing messages to welcome visitors.
•
Create registration SMS messages to visitors with a link to track
their status.
•
Customize call in SMSs and messages to request visitors to come
when it is their turn.
CONTACTLESS LINE REGISTRATION
•
Visitors don’t have to be physically present on-site to join the waiting
list.
•
Use custom URL or scan QR Code to remotely view the number of
visitors waiting in line and get estimated wait times.
INFORMATIVE DASHBOARD
•
Get a glance on the dashboard to see who is still waiting to be
called in and those who have already been called in.
•
See live statistics to monitor the efficiency of lines to show
average total wait time, as well as call in and served time.
•
Have an insight into daily load statistics and see how many visitors
have been served, waiting, called in, and how many were removed.
REMAIN COVID-19 COMPLIANT
•
Offer contactless waiting options to reduce the number of people on site.
•
Collect the contact information of all visitors to meet any government
regulatory requirements.
•
Screen visitors for any COVID-19 symptoms.
•
Run contact tracing reports to identify anyone who may have been
potentially exposed to a COVID-19 positive visitor.
MANAGE LINES EFFICIENTLY
•
See who is waiting, for how long, party size, and services required.
•
Call in visitors when they are ready to be served.
•
Visitors can inform the business if they need more time to avoid
delays or no-shows.
•
Send reminders to visitors, who are late, and remove no-show
visitors to keep the lines moving.
Set up your line
Simple tool to customize line settings
to suit your business needs.
Manage your line
Manage you line efficiently using the
Service Line interface.
Call in visitors
When you are ready, call in
visitors by SMS/Email.
Send reminders
Remind visitors or mark them as “No
Show” to keep lines moving fast.
© 2020 IKESON Technology Solution. All Rights Reserved
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